MPWRD prints/cuts order on demand! We need time to produce your order before it is shipped. Please allow 1 to 2 weeks of production time depending on number of orders. Shipments will be sent out as items as completed. This may result in multiple packages per order. Certain products are also produced and sent by different manufacturers such as Mitten Bags. Shipping time frames vary and are currently unpredictable as we ship with the United States Post Office.
RETURNS & EXCHANGES POLICY
MPWRD is a print on demand company, all products are unique and produced per order. Returns or exchanges are not supported if customer ordered a wrong size, color, or simply don’t like the product.
If the shipment details were incorrect, or the customer ordered the wrong size or color, MPWRD is not responsible and will not offer replacements or refunds. Customer is responsible for selecting the correct color and size.
However, we can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues or product is damaged. In case a replacement order is arranged, there is no need to send the original order back to us.
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